9. What about Google Analytics and #GDPR?
Most of my client website are configured to use Google Analytics or similar to track user journeys, mainly to improve the customer experience.
However Google Analytics has always been an anonymous tracking system as is their AI based Algorithm.
There is no “personal data” being collected,(as a general rule) so I believe GDPR does not impact on its usage.
Its different altogether with Google Tag Manager; it’s a powerful tool that enables your website to send information to third-party applications by inserting small amounts of code. Its used for things such as external remarketing and retargeting systems, and a host of other services. The issue for businesses with regards to Tag Manager is to ensure you have a contract in place with the individuals that have access to your Tag Manager (which may well be your web designer, or digital marketing agency) to ensure they understand their legal responsibilities as a data processor on your behalf as data controller.( The same of course applies when your collecting Data in the Dashcam of your car)
If you are interested in Google’s commitment to #GDPR then a good place to start is here How Google complies with data protection laws
So, the underlying issue with the new GDPR is to identify and have in place contracts with your third-party data processors to protect both your own interests.
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